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FAQ for project authors

How do I create a QuickCapture project?

QuickCapture projects must be created using the QuickCapture designer. For steps on creating projects see Create a project.

How is ArcGIS QuickCapture licensed?

QuickCapture is available to those with an ArcGIS Online subscription or an ArcGIS Enterprise 10.7.1 or later account. To prepare projects, the Creator or GIS Professional user type with the Essential Apps bundle or QuickCapture add-on license is required. See ArcGIS account requirements for more information.

Does ArcGIS QuickCapture consume ArcGIS Online credits?

No. QuickCapture does not consume ArcGIS Online credits; however, storage of data captured with the mobile app will incur credit usage.

Why can't I sign in?

Do the following if you are having trouble signing in:

  • Verify that you typed your user name and password correctly.
  • Ensure that your account is part of an ArcGIS organization and is a valid user type, and that the appropriate app bundle is assigned to you. See ArcGIS account requirements for more information.

How can I give feedback on the app?

To submit feedback directly from the mobile app, tap your profile icon and select Feedback from the menu. You can also provide feedback on the GeoNet QuickCapture community page or by sending an email to QuickCapture@esri.com. If you're experiencing issues using the app, contact Esri Technical Support.

Can I customize the QuickCapture mobile app?

Yes. The source code for the QuickCapture mobile app is available in AppStudio for ArcGIS, Esri's multiplatform mobile app development tool. Using AppStudio, you can configure QuickCapture with your own branding and presentation, or even alter the source code to change functionality.