To use Tracker for ArcGIS, your ArcGIS account, web browser, and mobile device must meet the requirements below. You can use the apps in any of the supported languages.
ArcGIS account requirements
Using Tracker for ArcGIS requires an ArcGIS organizational account on ArcGIS Enterprise 10.7 or later. The specific account requirements depend on what you want to do.
Note:
Tracker for ArcGIS will be supported in ArcGIS Online at a future release.
Enable and manage location tracking
Enabling and managing location tracking is done by administrators of your organization. All administrators can pause location tracking, and the administrator who enabled it can also disable it. They must be default administrators (not a custom administrator role).
Track mobile user location
Using the Tracker for ArcGIS mobile app to track location requires that the mobile users are members of your organization, have the privilege to view content shared with their organization (Content > View content shared with organization), and have a license for the Tracker for ArcGIS mobile app. The license is available as an add-on for all user types. For information on privileges and user types, see User types, roles, and privileges.
Create and share track views
Creating and sharing track views using the Track Viewer web app is done by administrators of your organization. They must be default administrators (not a custom administrator role).
View location tracks
Viewing location tracks (other than their own) requires that a user be a member of the organization, have the view location tracks and join groups privileges (Content > View location tracks and Groups > Join organizational groups), and have track views shared with them. The view location tracks privilege is granted to administrators by default and can be added to custom roles. For information on privileges and custom roles, see User types, roles, and privileges.
Track Viewer web browser requirements
Track Viewer is supported with the following desktop web browsers. For best performance, use the latest version of the browser.
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Safari
Tracker mobile app requirements
Tracker is supported on Android and iOS devices.
Android
- Android 5.0 (Lollipop) or later
- Processor: ARMv7 or later
- OpenGL ES 2.0 support
- Precise location (GPS and network-based) support
- Google Play services 11.6.0 or later installed on the device
iOS
- iOS 11 or later
- iPhone, iPad
- (Recommended) GPS support
Tracker can be installed on devices without GPS, for example, WiFi-only iPad devices. However, without built-in GPS, WiFi, or an external GPS, device location isn't available and can't be tracked.
Supported languages
Track Viewer and the Tracker mobile app for Android and iOS are supported in the following languages:
Arabic, Bosnian¹, Catalan, Chinese—Simplified and Traditional (Hong Kong and Taiwan), Croatian, Czech, Danish, Dutch, English, Estonian¹, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian¹, Lithuanian¹, Norwegian, Polish, Portuguese (Brazil and Portugal), Romanian, Russian, Serbian¹, Slovenian¹, Spanish, Swedish, Thai, Turkish, Ukrainian, and Vietnamese.
¹Android and web only
The language used by the web app is determined by your browser's language setting if you're not signed in to an ArcGIS organization. If you are signed in, the language is determined by the language settings of your ArcGIS user profile. The language used by the mobile app (Android or iOS) is determined by your device's language setting.